Frequently Asked Questions

Returns and Exchanges

We gladly accept returns, exchanges, and cancellations
Contact me within: 7 days of delivery
Ship items back within: 21 days of delivery
Request a cancellation within: 24 hours of purchase

The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Items on sale

Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?
Please contact me if you have any problems with your order.

Care instructions

Faux Fur can be hand washed with regular detergent. Faux Fur and Electromics cannot go in a dryer or the fur or electronics will be permanently damaged. Faux fur should be laid flat to dry. Light up fur can be hand washed and laid flat to dry.